We are a family-owned business located in South West Sydney. We’ve grown fast, our finance team is busy, and we need another set of hands on the collections side.

This is a part time role, 20 hours a week across four days, five hours a day, on site.

What you’ll actually do

- Take ownership of the assigned ledger and manage the reduction in Aged Debt through standard collection activities.
- Reduce the Overdue Amount in line with the agreed targets.
- Making and receiving high volume outbound/inbound calls.
- Build and establish relationships with customers with rapport and trust.
- Manage accounts reconciliations.
- Resolve disputes and escalate complex issues when necessary.
- Taking payments over the phone.

What we need from you

- Two-plus years collections experience in a high volume environment.
- Genuine attention to detail. Numbers that don’t reconcile bug you.
- Comfortable picking up the phone. A lot of this role is phone work.

What we offer

- $40,000 plus super for 20 hrs/week
- Stable, well-run finance team

Getting to work:

As public transport options are limited in this location, having your own vehicle is essential for this role.

📌 Collections Officer (Part Time) (Sydney)
🏢 Important Business
📍 Sydney