The Opportunity

Booka is seeking experienced Technical Content Writers / ICT Documentation Specialists to support a significant technology environment within the Australian Federal Government.

We are looking for candidates who are skilled at working with technical specialists, business stakeholders and project teams to translate complex information into clear, accurate and fit-for-purpose technical, operational and user documentation.

This opportunity will suit an experienced technical writer who understands the ICT delivery lifecycle and is comfortable producing documentation across requirements, solution design, implementation, testing, operations and end-user support.

The Role

Working collaboratively with business areas, design teams, project resources and BAU teams, you will develop and maintain a broad range of ICT documentation.

Responsibilities will include producing and supporting documentation such as:

- Business Requirements Specifications
- High Level Designs
- Detailed Design documentation
- Test Plans
- Implementation Plans
- Test Results
- As-Built documentation
- Operations Manuals
- Standard Operating Procedures
- Lessons Learned Reports
- Training materials
- User documentation and guides

You will work closely with both technical and non-technical stakeholders to gather information, understand complex subject matter and transform it into documentation that is structured, accessible and appropriate for its intended audience.

About You

We are particularly interested in candidates who can demonstrate:

- Strong experience in technical writing, ICT documentation or content development within complex technology environments.
- Experience developing documentation across the ICT project and solution delivery lifecycle.




- The ability to interpret technical information and communicate it clearly to different audiences.
- Experience working with business analysts, architects, engineers, developers, testers, project teams and operational stakeholders.
- Strong research, information gathering and stakeholder engagement skills.
- Demonstrated ability to work with organisational templates, style guides and documentation standards.
- Strong attention to detail and commitment to producing accurate, consistent and high-quality documentation.
- Ability to manage multiple documentation activities and priorities within delivery timeframes.
- Strong written and verbal communication skills.
- The ability to work effectively within a small collaborative team as well as across a broader enterprise environment.

Experience developing technical, instructional or user-focused content will be highly regarded, particularly where you have simplified complex technology concepts for non-technical audiences. Knowledge of accessibility standards, user experience principles and digital content practices will also be advantageous.

Government ExperiencePrevious experience within Australian Government, Defence, national security, law enforcement or similarly secure and regulated environments would be highly regarded but is not essential where candidates can demonstrate strong transferable ICT documentation experience.

Candidates should be comfortable working within structured governance,



security and assurance environments.

Security RequirementsCandidates must be willing and able to obtain and maintain an Australian Government Negative Vetting Level 1 (NV1) security clearance.

Candidates already holding NV1 or higher security clearances are encouraged to apply.

Location & Working Arrangements The primary working environment is Canberra; however, candidates may also be considered from:

- Canberra / ACT
- Sydney / NSW
- Melbourne / VIC

Hybrid and flexible working arrangements may be available subject to client approval and operational requirements.

Contract

- Initial 12-month engagement
- Full-time engagement of up to 7.5 hours per day
- Anticipated commencement: May 2027
- Federal Government technology workplace

Apply If you are an experienced Technical Writer or ICT Documentation Specialist who enjoys working with technical teams and transforming complex information into clear, useful documentation, we would welcome your application.

Please submit your current CV highlighting your experience developing ICT, technical, operational, project and user documentation.

Shortlisted candidates will be contacted to discuss their experience, availability, location and security clearance status in further detail.

About Us

Booka Consulting is a Supply Nation registered, Indigenous owned enterprise. Booka focuses on delivering highly skilled and qualified professionals to our clients. We have the experience and the capability to understand your specific career requirements and match them to the right environment, ensuring professional satisfaction and ongoing development opportunities. Our focus is ensuring that both you and our client are a good match and that we give you every opportunity to succeed.

📌 Content Writer/5 equivalent (Canberra)
🏢 Booka Consulting
📍 Canberra