Customer Resolution Specialist: Escalations & CX Impact (Byron Bay)

Customer Resolution Specialist: Escalations & CX Impact (Byron Bay)

10 Sep
|
The Shift People
|
Byron Bay

10 Sep

The Shift People

Byron Bay

The Shift People in Byron Bay, NSW, Australia, seeks a Customer Resolution Specialist to own escalated customer cases, investigate issues across the customer journey, and collaborate with Sales, Operations and Compliance to deliver fair, practical outcomes. You will thrive in a quick-growing, customer-centric environment and help shape our evolving CX function.

With responsibility for balancing customer needs and business outcomes, you’ll communicate clearly and maintain case records to support

#J-18808-Ljbffr

📌 Customer Resolution Specialist: Escalations & CX Impact (Byron Bay)
🏢 The Shift People
📍 Byron Bay

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