10 Sep
|
Qantas Airways
|
Sydney
10 Sep
Qantas Airways
Sydney
Qantas Airways is seeking a Senior Manager Quality & Compliance - Contact Centres to spearhead the quality and compliance framework for CC&R;, spanning in-house and partner operations. You will own the end-to-end process, applying data, analytics and AI to drive measurable improvements across customer interactions.
You will lead a multi-stage improvement loop, collaborate with senior leaders, and build quality capability across the organisation while embedding robust governance and risk
#J-18808-Ljbffr
📌 AI-Powered Quality & Compliance Lead - Contact Centers (Sydney)
🏢 Qantas Airways
📍 Sydney