About the Role

Tasman Logistics is seeking an organised and customer-focused Warehouse Administrator / Customer Service team member to join our Morningside operation. This is a hands-on administration and customer service role that plays an important part in supporting the day-to-day operation of our warehouse. You will work closely with customers, warehouse operations and transport teams to coordinate customer requirements, process orders, maintain accurate records and ensure delivery and collection expectations are met.

The successful candidate will be someone who thrives in a fast-paced operational environment, has robust attention to detail and takes pride in providing a high level of service to both customers and internal teams.

Key Responsibilities

- Accurately enter and maintain customer and operational data within company systems.
- Process customer orders efficiently and accurately.
- Respond to customer enquiries in a professional and timely manner.
- Liaise closely with warehouse and transport teams to ensure customer requirements and delivery expectations are met.
- Coordinate transport requirements for customer deliveries and collections.
- Complete accurate data entry and maintain operational records.
- Prepare and process sales and purchase orders.
- Assist with pallet reconciliation and maintain accurate pallet records.
- Answer and direct incoming telephone calls and customer enquiries.
- Welcome site visitors and contractors and coordinate required site inductions.
- Provide general administrative support to the Site Leadership and Operational teams.
- Assist with general office and facility administration as required.

About You

We are looking for someone who is reliable,



organised and comfortable managing multiple priorities within a busy warehouse and logistics environment. To be successful in this role, you will ideally have:
- Previous experience in an administration or customer service role.
- Strong computer skills, including Microsoft Word, Excel and Outlook.
- Excellent attention to detail and a high level of accuracy.
- Strong organisational and time-management skills.
- The ability to prioritise tasks and work effectively in a fast-paced environment.
- Strong written and verbal communication skills.
- A professional and customer-focused approach.
- The ability to communicate effectively with customers, warehouse staff, drivers and transport providers.
- Experience within warehousing, transport, logistics or cold storage is highly regarded.
- Experience with CartonCloud or a similar ERP/WMS platform is advantageous but not essential, as training can be provided.

Why Join Tasman?

This is an opportunity to become an important part of a busy logistics and warehousing operation, where your role directly supports our customers and the successful movement of their freight. You will work closely with our warehouse and transport teams, gaining exposure across multiple areas of the operation while developing your knowledge of the logistics and warehousing industry.

We are looking for someone who wants to become a valued member of the team and contribute to maintaining a reliable, professional and customer-focused operation.

If you're an organised administrator who enjoys working with customers and being part of a fast-moving operational environment, we'd like to hear from you.

Apply now to join the Tasman Logistics team.

📌 Customer Service Administrator (Morningside)
🏢 Tasman Logistics
📍 Morningside