ABOUT THE BRANCH

Ministerial and Parliamentary Services sits at the intersection of people, policy and Australia’s democratic institutions. A career in the Human Resources Frameworks Branch gives you a front-row seat to democracy, supporting the employment framework and services that enable parliamentarians and their staff to do their work.

Our work is interesting, fast-paced and highly visible. It calls for people who can combine sound technical HR or payroll capability with strong judgement, adaptability and the ability to work well with a broad range of stakeholders. In this branch, you will have the opportunity to use your expertise, build trusted relationships and contribute to work that matters across the parliamentary workplace.

We are looking for people who will contribute to a positive and respectful branch culture, including leaders who build high-performing teams where people are supported, accountable and able to do their best work.

The branch is responsible for:

- delivering payroll services for approximately 2,300 MOP(S) Act employees across Australia, supported by HR Helpdesk and IT systems support
- developing and delivering the MOP(S) Act employment framework, in consultation with relevant agencies and employees
- administering HR services for the MOP(S) workforce
- advising Ministers and other stakeholders on policy matters relating to legislation administered by the Department
- providing policy advice on reforms to Commonwealth parliamentary workplaces, including contributing to implementation of recommendations from Set the Standard: Report on the Independent Review into Commonwealth Parliamentary Workplaces.

ABOUT THE OPPORTUNITY

This role leads the HR Operations and Service Management Team, a team of around 25 people responsible for providing payroll services to MOP(S) Act employees, developing reports and assurance on the payroll function, and managing a range of payroll system improvements. The role engages regularly with Ministers' offices and Parliamentarians,



and works closely with other branches in the division, as well as the Parliamentary Workplace Support Service.

Key duties include

- Leading and developing the team, including providing strategic guidance, support and oversight to APS 5, APS 6 and EL1 staff.
- Overseeing the delivery of high-quality, accurate and compliant payroll services for MOP(S) Act employees.
- Building and maintaining effective relationships with Ministerial offices, partner agencies and internal stakeholders to resolve complex payroll and employment matters.
- Ensuring the provision of timely, accurate and insightful reporting on MOP(S) Act employee pay, entitlements and conditions.
- Managing payroll governance, quality assurance and continuous improvement activities to support operational excellence and legislative compliance.
- Actively contributing to a positive branch and divisional culture as a member of the branch leadership team, fostering collaboration, engagement and high performance.

Our ideal candidate will have:
- Strong interpersonal skills.
- Excellent judgment.
- Solid leadership and management skills.
- Strong problem-solving skills.
- Demonstrated knowledge of and management experience with payroll and human resources.
- Ability to work effectively under pressure.

FINANCE PEOPLE CAPABILITY FRAMEWORK AND JOB SPECIFIC CAPABILITIES In addition to the broader capabilities outlined in the Finance People Capability Framework, Finance is seeking candidates who possess the following job specific skills and attributes aligned to our core capabilities:

Lead





- Provide leadership and manage a team overseeing the successful delivery of payroll services to approximately 2,300 MOP(S) Act employees throughout Australia.
- Promote a positive and respectful team culture.

Collaborate

- Work collaboratively with other teams, branches and agencies to solve problems and deliver joined-up advice and support to clients.
- Maintain positive relationships with key stakeholders including Ministers' offices.

Achieve

- Deliver a trusted, accurate payroll service, and roll out system improvements to streamline service delivery.
- Solve problems and close out issues for stakeholders in a timely manner.

Think

- Identify creative solutions to improve payroll service delivery, and understand the big picture for Parliamentary clients.

Learn

- Maintain a focus on continuous improvement for the team, actively seek out feedback and look for opportunities to strengthen one's own performance.

Know

- Understand payroll, human resources and relevant legislation including the MOP(S) Act.

- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
- RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at https://www.apsc.gov.au/recruitability.

📌 Director, HR Operations and Service Management (Australia)
🏢 Department of Finance
📍 Australia