TEQSA currently has multiple ongoing and non-ongoing (up to 18 months) opportunities at the Executive Level 2 (EL2) and Executive Level 1 (EL1) classification levels.

An EL2 Director Regulatory Operations will draw on significant regulatory and public sector knowledge and experience to influence and set the strategic direction for the group they are responsible for. They will translate strategy into operational goals and standards, create plans, provide expert advice, make decisions based on professional judgement, manage risks, and have demonstrated experience in achieving results and business process improvement.

The Director will be responsible for making regulatory decisions under TEQSA’s regulatory frameworks, as well as providing advice and guidance to the Executive Director Regulatory Operations, Chief Executive Officer (CEO) and Commission on other regulatory matters. They will initiate, establish, and maintain solid relationships with key internal and external stakeholders, capitalising on the knowledge within the organisation as well as consulting externally where appropriate to drive and implement a culture of change and continuous improvement.

They will communicate with influence by anticipating and adapting messages to their target audience, gain stakeholder support through persuasive negotiation and be able to identify common ground to facilitate agreement and acceptance on highly complex and/or sensitive matters.

An EL1 Assistant Director Regulatory Operations will be accountable for providing leadership, coaching and direction to team members as well as developing and translating strategy into operational goals and standards.

Consistent with TEQSA’s regulatory principles and risk-based approach, the Assistant Director will manage risks regarding their work, and exercise sound judgement and decision-making. The incumbent will collaborate extensively with internal and external stakeholders as well as prepare and quality assure reports for senior management and TEQSA Commissioners on regulatory matters.

The Assistant

Director will also proactively identify sector and risk trends and use data and sector intelligence to inform regulatory activities and delivery of innovation projects.

The Assistant Director will also demonstrate a commitment to ongoing professional development and continuous improvement, contributing to efficiencies in team planning and regulatory effort. The incumbent will be innovative, flexible, and able to adapt to meet immediate and future challenges in a dynamic environment.

As an EL2 Director Regulatory Operations you will be responsible and accountable for:

- Leading the group’s work to deliver high-quality regulatory assessments and related services.
- Building a strong regulatory team to use sound judgement and best practice regulatory intelligence, analysis and administrative law principles to deliver clear, timely and defensible risk-based decisions, supported by highly developed analytical and critical thinking skills.
- Providing leadership to team members, including setting the strategic direction of work priorities, monitoring workflows and resources, developing, coaching, and mentoring staff,



resolving conflicts, and managing performance.
- Identifying, analysing, and drawing on contemporary public sector and regulatory thinking, research, and emerging technology, to improve access to, and the understanding and effectiveness of group services.
- Communicating information that is explicit, concise and tailored to the needs of stakeholders.
- Leading change management, innovation and transformation agendas to support performance improvement and providing authoritative, practical and impartial advice as required.
- Building and sustaining productive and influential relationships with a network of key stakeholders including registered providers, peak bodies, government, and other agencies, to facilitate cooperation and ensure high-quality support and services are delivered, objectives achieved, and future needs addressed.
- Acting as a principal advisor on complex and/or sensitive regulatory matters, analysing and interpreting information and using sound judgement to choose an appropriate course of action.
- Participating in TEQSA’s Executive Leadership Team and the group leadership team, actively contributing to corporate management and related statutory responsibilities including strategic planning, reporting, corporate and budgetary tasks to deliver organisational outcomes and deliverables.

As an EL1 Assistant Director Regulatory Operations you will be responsible and accountable for:

- Leading a team to apply best practice regulatory and administrative law principles to deliver clear, timely and defensible risk-based decisions, supported by developed analytical and critical thinking skills to research, assess and resolve complex issues.
- High-quality regulatory assessments, providing specialist advice, and supporting the team to deliver quality and timely outcomes, encouraging critical thinking, and driving a positive team culture committed to continuous improvement.
- Building team capabilities by providing leadership to team members, including setting the strategic direction of work priorities, monitoring workflows and resources, developing, coaching, mentoring staff, resolving conflict, and managing performance.
- Leading, planning, conducting, and managing complex assessments, investigations, and intelligence activities, including gathering and managing information and evidence using relevant legislation, standards, policies, and procedures.
- Providing strategic advice and problem solving for internal and external stakeholders regarding complex and potentially controversial matters, using professional judgement and evaluating risks.
- Building and maintaining a broad knowledge of relevant legislative and administrative frameworks, government decision-making processes, and agency guidelines and regulations,



to provide expert advice to staff, senior management, and providers.
- Making balanced decisions and using professional judgement to analyse and solve complex problems, influence decision makers, and manage identified risks.
- Communicating information that is clear, concise and tailored to the needs of stakeholders.
- Building and sustaining strong relationships and collaborating with key internal and external stakeholders to identify opportunities, achieve outcomes, and facilitate cooperation through change, resolve conflict and manage sensitivities as they arise.
- Representing and explaining the agency’s views at cross-agency meetings and other forums.
- Reporting on team performance and outcomes and assisting in strategic corporate planning.
- Working effectively and harmoniously as part of the leadership and management team.

The successful applicant must:
- be an Australian citizen.
- complete a National Police Check satisfactorily.
- be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) clearance to Baseline status, supported by TEQSA.

How to apply

Your application must include the following items:

- TEQSA Job Application Cover Sheet
- A current resume (maximum two pages).
- A two-page cover letter (pitch) (maximum 1000 words) detailing how your skills, strengths and experience address the ‘our ideal candidates’ section (i.e. what makes you the best candidate for the position, and the value you can add to TEQSA).

If you are applying for both the EL1 and EL2 level roles, please specify this on your application cover sheet. Your statement should be pitched at the higher classification level, and your application will be considered at both classification levels.

If you are applying for either the EL1 or EL2 (i.e. not both) level roles, please specify this on your application cover sheet. Your statement should be pitched at the classification level you are applying for.

Your application will be assessed on your ability to demonstrate that you possess some or all of the required skills, knowledge, experience and qualifications to perform the role. We are committed to fair and equitable recruitment processes offering reasonable adjustments for all applicants.

- This recruitment process is being used to fill multiple ongoing and non-ongoing (up to 18 months) EL2 and EL1 vacancies within the Regulatory Operations Division.
- Successful candidates may be placed in any one of the groups/teams within the Regulatory Operations Division and may be required to work in another team after 6-12 months as operational needs require.
- A merit pool of suitable applicants will be created from this process and may be used to fill similar ongoing and non-ongoing vacancies within Regulatory Operations. It is active for 18 months from the date of this advertisement.
- Before commencing in the role, the successful candidate will be required to disclose details of any material personal interests in connection with their employment at TEQSA via a Declaration of Interest form and seek approval to undertake any outside employment (paid or unpaid) via an Outside Employment application.

📌 Director Regulatory Operations and Assistant Director Regulatory Operations (Australia)
🏢 Tertiary Education Quality and Standards Agency
📍 Australia