Pickering Automotive Group is looking for an experienced Receptionist & Administration Officer to join our automotive team.
This is a customer-facing role suited to someone who is organised, professional and confident handling reception, phone enquiries and general administration in a busy automotive environment.
Key Responsibilities
- Welcome customers and visitors in a professional manner
- Answer and direct incoming phone calls
- Handle customer enquiries and provide general assistance
- Manage reception and front-office operations
- Schedule and coordinate appointments
- Complete general administration and data entry
- Maintain accurate records and documentation
- Assist with filing and office organisation
- Support sales, service and management teams with administrative tasks
- Communicate with customers and internal staff
- Keep the reception and front-office area organised and presentable
About You
- Previous experience in reception or administration is essential
- Excellent communication and customer service skills
- Professional and friendly manner
- Strong organisation and attention to detail
- Confident answering and managing phone calls
- Positive computer and data-entry skills
- Ability to multitask and prioritise
- Reliable and punctual
- Professional presentation
- Automotive or dealership experience is highly regarded
What We Offer
- Full-time position
- Long-term career opportunity
- Professional automotive environment
- Supportive team
- Varied administrative and customer-facing responsibilities
- Opportunity for career development