Senior Lead, Assisted Channel Strategy & Experience (Queensland)

Senior Lead, Assisted Channel Strategy & Experience (Queensland)

10 Sep
|
Jobtailor
|
Queensland

10 Sep

Jobtailor

Queensland

Jobtailor is engaging for a senior leadership role to define and deliver an enterprise Assisted Channel Strategy and transformation roadmap. The role focuses on improving customer access, experience and channel effectiveness across Bolton Clarke's service ecosystem, including phone, email and enquiry management.

The successful candidate will provide enterprise leadership for the assisted channel, define the operating model, drive standardisation and work with Digital, Technology and operations

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📌 Senior Lead, Assisted Channel Strategy & Experience (Queensland)
🏢 Jobtailor
📍 Queensland

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