Full-time Gaming Supervisor/Duty Manager

Join the team at Mulgrave Country Club, 2026 Community Club of the year!

We are seeking an experienced, proactive, and enthusiastic Gaming Supervisor/Duty Manager to play a key role in leading our operations and ensuring an outstanding customer experience.

Duties include

- Supervision and co-ordination of all gaming staff, including ongoing training and mentoring
- Ensuring high customer service standards at all times
- Ensure all cash room accounting/recording procedures are adhered to at all times
- Ensure all cash room accounting/recording procedures are adhered to at all times, as well as all compliance standards
- Motivate and achieve high standards with your team
- Be hands on, hardworking and enthusiastic

To be successful in this role you will

- Must be flexible and available to work a day, night, weekend and public holiday shifts as required, on a rotating roster
- Demonstrate strong leadership skills, with the ability to effectively coach, mentor, and develop team members through ongoing guidance, training, and support
- Passionate about delivering exceptional and memorable customer service.
- Excellent communication and interpersonal skills
- At least 1 year of relevant experience as a Gaming Supervisor/Duty Manager, or similar role
- Current Gaming Industry Employee licence
- Current Responsible Service of Gaming licence (Modules 1 and 2 minimum)
- Current Responsible Service of Alcohol licence




- Current DoFoodSafely - VIC certification
- Experience in Ebet/Vault preferrable but not essential as training will be provided

What we offer

Mulgrave Country Club is a vibrant, well-established, community-focused Club, offering a rewarding place to work. We offer genuine career development opportunities, and employee advantages that reflect our STAR values.

Join a team that values its team members and strives for excellence in everything we do.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
- Are you available to work on a rotating roster?
- Do you hold a current Food Safety certificate?
- What's your expected hourly rate?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?

Established in 1961, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services. For more details, please visit our website.

Established in 1961, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services. For more details, please visit our website.

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📌 Full-time Gaming Supervisor/Duty Manager (Melbourne)
🏢 Mulgrave Country Club
📍 Melbourne