Head of Customer Support & Service Strategy (Victoria)

Head of Customer Support & Service Strategy (Victoria)

10 Sep
|
Deakin Alumni
|
Victoria

10 Sep

Deakin Alumni

Victoria

Job Description

Deakin University is seeking a senior leader to shape the future of Customer Support from our Melbourne or Geelong campuses, with hybrid work options. The Associate Director will provide specialist leadership across customer-facing functions, guiding service channels, knowledge management and self-service capabilities.

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You will collaborate with university leaders to align priorities, drive continuous improvement, and deliver high-quality customer outcomes in a large, complex setting.

📌 Head of Customer Support & Service Strategy (Victoria)
🏢 Deakin Alumni
📍 Victoria

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