Lead technology. Drive delivery. Make it happen!

At Liveware Group, we're looking for a hands-on Head of Technology & Delivery to lead our global technology and delivery teams across Liveware Technologies and 4mation.

This isn't a role for someone who wants to sit on the sidelines. You'll lead teams, shape how we deliver, solve problems, work directly with clients and get into the detail when needed. You'll own the technology and delivery function end-to-end. From people and processes to technical direction, project delivery, commercial performance and client outcomes.

If you're a technology leader who likes to roll up your sleeves and make things happen, we'd love to hear from you.

What you'll be responsible for:

Delivery Leadership

- Own end-to-end delivery of all client technology projects, from planning and mobilisation through to completion and handover.
- Ensure projects are delivered on time, within scope, within budget and to the required quality standard.
- Establish clear delivery plans, milestones, dependencies, owners and accountability across every project.
- Monitor delivery performance closely and intervene early when projects are off track.
- Remove blockers, resolve issues and make decisions that keep projects moving.
- Establish consistent delivery methodologies, governance and reporting across the business.
- Manage and develop the Project Management team, providing direction and removing blockers.
- Hold your Project Managers, Engineering Leads and delivery teams accountable for their commitments and outcomes.
- Step into projects directly when required to stabilise delivery or resolve complex issues.

Client Delivery

- Own the delivery relationship with clients and ensure expectations are clear, realistic and consistently managed.
- Work closely with the Head of Strategic Solutions to ensure effective Sales-to-Delivery handovers, with scope, timelines, assumptions and commitments clearly understood.




- Lead significant delivery issues and escalations through to resolution.
- Maintain visibility of client satisfaction, project health and emerging delivery risks.
- Ensure projects deliver outcomes that meet both client and business objectives.

People, Resourcing & Capacity

- Lead and develop a high-performing global technology and delivery team.
- Ensure projects are appropriately resourced with the right skills and capacity.
- Translate the sales pipeline into forward resource and capacity requirements.
- Monitor utilisation and proactively address under- or over-capacity.
- Create a culture of ownership, accountability and delivery excellence.

Commercial & Financial Delivery

- Own the commercial performance of the delivery function.
- Monitor project revenue, costs, utilisation and gross margin.
- Identify and address delivery issues that impact project profitability.
- Work with Sales and Finance on pricing, forecasting, scope changes and commercial risks.
- Ensure resources are deployed efficiently and projects are delivered profitably.

Technology Leadership & Engineering

- Own the overall technology direction and ensure it supports Liveware's business and client objectives.
- Provide hands-on technology leadership and ensure technical decisions support successful project delivery.
- Work closely with the Head of Engineering to ensure the right technical solutions, resources and engineering practices are in place to deliver projects successfully.
- Ensure architecture, engineering practices,



security and technical standards support scalable and sustainable delivery.
- Identify and address technical risks and blockers that could impact timelines, quality or client outcomes.
- Identify and adopt technologies and practices that improve delivery capability, quality and efficiency.

Continuous Improvement

- Continuously improve how Liveware plans, manages and delivers technology projects.
- Use delivery data and KPIs to identify performance gaps and drive improvement.
- Lead lessons learned and ensure improvements are implemented across future projects.
- Build scalable delivery processes that allow the business to grow without compromising quality or client experience.

In short: You own the intersection of technology, delivery, people, clients and commercial performance. This is a hands-on leadership role: when something is off track, you don't just report it; you get involved, solve the problem and get it moving.

Experience

- 10+ years' experience in technology, software delivery or digital services, including 5+ years in senior delivery leadership.
- Proven experience delivering complex technology projects from start to finish.
- Strong experience leading global teams, managing clients and driving accountability.
- Experience with project financials, resource planning, risk management and delivery governance.
- Proven ability to improve delivery processes and resolve complex project and client issues.

Skills & Competencies

- Strong delivery and people leadership.
- Excellent commercial, problem-solving and decision-making skills.
- Solid client and stakeholder management.
- Highly organised and comfortable managing multiple priorities.
- Ability to translate technical challenges into practical business outcomes.
- Hands-on, accountable and comfortable rolling up your sleeves to get things done.
- Experience with Agile/software development environments.

📌 Head of Technology & Delivery (Sydney)
🏢 Liveware
📍 Sydney