Company Description The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high-quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

Working closely with clinical and administrative teams, you will contribute to the efficient management of health information and support quality improvement activities within the department.

About You You are an organised and detail-oriented individual with strong administrative skills and a commitment to accuracy and confidentiality.

You are comfortable working with computer systems and managing information and documentation in a busy environment. You have excellent communication skills, a professional approach and the ability to work both independently and as part of a team.

Key Responsibilities

- Process, retrieve and manage medical records for authorised requests and clinical needs.
- Accurately track, scan, file, archive and securely store medical records.
- Respond to internal and external enquiries in a professional and timely manner.
- Maintain patient confidentiality, privacy and accurate documentation.
- Follow up outstanding records, including discharge summaries and pathology results.
- Complete discharge procedures in line with policies and procedures.
- Maintain archive, forms and other departmental registers.
- Supply medical record forms to hospital departments as required.
- Support quality improvement activities within Health Information Services.
- Work collaboratively with clinical and administrative teams.

You Will Also Bring

- Previous administrative experience, preferably in a healthcare or hospital environment.
- Experience with medical records or health information is highly regarded.
- Robust attention to detail, accuracy and organisational skills.
- Good time management and ability to manage competing priorities.
- Strong computer, keyboard, written and verbal communication skills.
- Ability to efficiently locate,



process and maintain records.
- Strong understanding of confidentiality and privacy requirements.
- Ability to work independently and as part of a team.
- Reliable, professional and customer-focused approach.
- Willingness to learn and follow policies and procedures.

What’s In It For You At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, adaptable leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply All applications must be lodged online. Applications close: 6 October 2026

Reference number: JR115811

Please Note Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au. Applications made by recruitment agencies will not be considered.

📌 Health Information Services Clerk (St Kilda East)
🏢 Ramsay Health Care
📍 St Kilda East