Are you ready for an amazing opportunity where you become the key representative for the Hermes Counter located at Sydney Domestic Airport?

Are you a passionate and dedicated Beauty and Fragrance Ambassador who is able to work independently?

Do you have proven experience working within the professional beauty industry and the confidence to deliver personalised consultations to discerning luxury customers?

Cosmax Prestige Brands is Australia and Current Zealand’s fastest growing and leading luxury fragrance and beauty distributor for more than 30 years. Our brands include Hermès, Nuxe, Guerlain, Dolce & Gabbana, Bvlgari, Coach, Issey Miyake, Jimmy Choo, Montblanc, Narciso Rodriguez and many more.

We are currently assisting Heinemann to recruit this permanent position working directly for Heinemann and representing Hermes.

The role:

Within your role as Hermes Brand Ambassador, you will share your expertise with our customers and inspire them with product knowledge, rituals and recommendations for the perfect fragrance and beauty ensemble.

You will utilise your knowledge across skincare, makeup and fragrance to provide personalised consultations and luxury beauty experiences, while inspiring customers through your knowledge of Hermès products, beauty rituals, fragrance discovery and personalised recommendations.

Clienteling will be an important part of the role, including building genuine relationships, capturing customer preferences, following up with clients and developing repeat business.

You will be responsible for the overall performance and operation of the counter, maintaining it to an exceptional standard, ensuring stock levels are maintained and displays are presented in accordance with Hermès brand guidelines. And you will actively drive sales across the Hermès Beauty portfolio, including skincare, makeup and fragrance, while delivering an exceptional and personalised customer experience.

This permanent role is 38 hours per week across key trading hours.



The role is predominantly intended to be rostered 1:00pm to 9:00pm, however, you will need to be flexible as trading requirements may change from time to time and you may also be involved in supporting brand events, launches, and promotions.

To be considered for this role you:

- Have strong beauty expertise across skincare, makeup and fragrance
- Have proven experience within a retail beauty environment
- Are willing and able to work independently within the airport environment
- Are available to work 38 hours per week, predominantly between 1:00pm–9:00pm, including weekends and late-night trading

Ideally you will also have experience in:

- Working with luxury or prestige beauty brands
- Skincare consultation and product recommendations
- Makeup application / consultation
- Fragrance knowledge and the ability to confidently conduct fragrance consultations
- Multi-lingual skills are an advantage

And of course we know you are a positive and motivated person with strong sales orientation and proven experience in achieving sales targets. You are genuinely passionate about luxury beauty and fragrance and have exceptional clienteling and VIP relationship-management skills

You will receive:

- A competitive salary and access to generous commission and incentive structures
- Product allowances (after relevant qualifying periods)
- Ongoing beauty, skincare, makeup and fragrance development along with Hermes brand & product training
- The chance to work within a unique and dynamic airport retail environment
- The prospect to be at the forefront of this beautiful counter and truly make it your own

Please note – as this is at the airport, the successful applicant will be required to complete relevant police and security clearance checks. If you have the relevant experience, please submit your cover letter and resume via the Apply Now button.

As this is a permanent position you must have full work rights within Australia. Those on short term visa’s or requiring sponsorship will not be considered.

No agencies please.

📌 Hermes Beauty & Fragrance Brand Ambassador (Sydney)
🏢 Cosmax Prestige Services
📍 Sydney