Client Experience & Enquiries Specialist (New South Wales)

Client Experience & Enquiries Specialist (New South Wales)

10 Sep
|
Care Connect Group
|
New South Wales

10 Sep

Care Connect Group

New South Wales

Job Description

Care Connect Group in Geehi, NSW, AU is seeking a customer-focused Enquiries Coordinator to be the first point of contact for clients, families, carers and referral partners. This role emphasizes building rapport quickly and delivering a positive client experience.

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You will manage enquiries via phone, email, web and mail, direct them to the appropriate team, and perform follow-up calls to support ongoing client satisfaction while upholding privacy and service standards.

📌 Client Experience & Enquiries Specialist (New South Wales)
🏢 Care Connect Group
📍 New South Wales

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