We are seeking an IT Technical Specialist to join our Enterprise Solutions and Technology business area.

As an IT Technical Specialist (Cloud Network Operations), you will provide technical leadership, for the ATO’s cloud networking and gateway services, ensuring the delivery of secure, resilient and contemporary capabilities that support critical business outcomes across the organisation.

You will be responsible for leading the strategic direction, operational performance and continual improvement of enterprise cloud networking services. Working across architecture, cyber security, engineering and delivery teams, you’ll provide authoritative advice, influence technical decision-making and drive the successful delivery of complex technology outcomes.

You will lead the operation and evolution of cloud network and gateway services including VPN/BWAN, Zero Trust Network Access (ZTNA), Secure Access Service Edge (SASE), cloud-native networking services and public-facing security platforms. You’ll identify opportunities to improve service reliability, security, automation and user experience while ensuring services remain aligned with current and emerging business needs.

As a senior technical leader, you will build organisational capability through mentoring, coaching and knowledge sharing. You’ll foster a culture of collaboration, operational excellence, innovation and continuous improvement while supporting the delivery of both strategic initiatives and business-as-usual outcomes.

We embrace the strength of diversity – through our people and the perspectives they bring.





We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Our ideal candidate

- demonstrates experience leading large-scale enterprise cloud networking and gateway services, including technologies such as VPN, SD-WAN, DNS, IPAM, firewalls, Secure Access Service Edge (SASE) and Zero Trust Network Access (ZTNA)
- possesses expertise in AWS and/or Azure networking architectures and services, including Direct Connect, ExpressRoute, Transit Gateways, Virtual WAN, PrivateLink, Private Endpoints and cloud-native security capabilities
- demonstrates experience delivering automation and up-to-date engineering practices through Infrastructure as Code, CI/CD pipelines, Azure DevOps and scripting technologies such as Python and Terraform
- provides authoritative technical leadership and advice on complex cloud networking, cyber security and operational matters, leading technical investigations, resolving complex issues and balancing risk, security and business outcomes
- builds productive relationships and influences outcomes across architects, cyber security teams, technical specialists, vendors, service providers and business partners to achieve strategic objectives
- demonstrates governance, risk management and service management capability, including the application of Essential Eight, PSPF and ISM requirements, while driving operational excellence, capability uplift and continuous improvement.

📌 IT Technical Specialist (Cloud Network Operations) (Australia)
🏢 Australian Taxation Office
📍 Australia