- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning.
- Serve as the primary link between business stakeholders and technical delivery teams, ensuring clear communication and alignment of priorities.
- Lead the planning, execution, and delivery of Duck Creek implementation projects across Policy, Billing, and Insights platforms.
- Work closely with Product Owners and business stakeholders to define project scope, delivery objectives, and implementation roadmaps.
- Coordinate cross-functional teams including Business Analysts, Configurators, Developers, QA Engineers, Architects, and support teams.
- Track project progress, manage dependencies, and proactively identify and resolve delivery risks and issues.
- Ensure project milestones, sprint commitments, and release schedules are achieved in accordance with agreed timelines and budgets.
- Support backlog management activities, ensuring requirements are well-defined, prioritised, and ready for development.
- Drive continuous improvement initiatives across Agile processes, delivery practices, and team performance.
- Facilitate stakeholder communications, project status reporting, and governance forums.
- Remove delivery blockers and foster a collaborative workplace that enables teams to perform effectively.




- Monitor project metrics and team performance to drive transparency and predictable delivery outcomes.
- Support release planning, deployment activities, and post-implementation reviews to ensure successful business adoption.
- Promote Agile best practices while balancing business priorities, technical constraints, and delivery commitments. Skills & Experience
- Proven experience as a Scrum Master, Delivery Lead, Agile Project Manager, or Iteration Manager within large-scale technology delivery environments.
- Experience delivering projects involving Duck Creek Policy, Billing, Insights, or broader Duck Creek platforms .
- Strong understanding of Agile delivery methodologies including Scrum, Kanban, and hybrid delivery approaches.
- Experience managing end-to-end software implementation projects from planning through deployment and business adoption.
- Proven ability to coordinate cross-functional teams and manage complex stakeholder relationships.
- Strong facilitation skills with experience leading Agile ceremonies and delivery governance activities.
- Excellent communication skills with the ability to translate technical concepts into business-friendly language.
- Strong project planning, dependency management, and risk management capabilities.
- Experience working within insurance, policy administration, billing, or financial services environments.

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📌 Duck Creek Delivery Lead / Scrum Master - Cognizant (New South Wales)
🏢 OpenTalent
📍 New South Wales