About the role

This role will perform administrative functions on behalf of the Company in compliance with the Code of Conduct and Business Principles and the employment agreement. You will operate within the region Operations Team Charter to build and develop a culture of Accountability and team building to provide unified outstanding customer service.

Key responsibilities

- Pick, pack, check and receive all stock, including loan sets
- Receive process and dispatch loan set/kit returns and ensure they are intact and in condition to be re-issued in a timely manner
- Quality inspection of returned material/equipment and identify and confirm status of returned material/equipment in SAP/My Mediset to ensure ownership is transacted accurately
- Assist with stock rotation of inventory and remove expired items where vital
- Supervise all products by batch/lot number and serial number, ensuring all products are individually tagged
- Identify discrepancies in bookings and ensure Corrective Action Preventive Action (CAPA) takes place on all occasions to minimise Company risk
- Perform domestic and International shipping duties and ensure delivery information is communicated to relevant departments
- Track loan sets at all times both dispatch and return to facilitate the quick turnaround of loan kits




- Assist the customer service team with enquiries to ensure bookings are processed accurately
- Maintain ISO 9001:2015 / ISO13485 environment and work in accordance with strict health and safety guidelines and housekeeping

About you

- Certificate in warehousing and distribution
- Proven experience in a logistics or distribution environment
- Experience in loan set operations
- Experience working with contaminated materials
- Exposure to the medical device industry
- Understanding of Hospital CSSD process
- Knowledge in SAP/Radio Frequency Identification (RFID) processes

Perks

- Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day, Birthday leave
- Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Hands-On, Team-Customized, Mentorship Training

About us Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

📌 Loan Set Technician - Lennon Mills - VIC (West Melbourne)
🏢 Smith u0026 Nephew
📍 West Melbourne