You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

- Lead the design and delivery of strategic community and stakeholder engagement initiatives across NSW
- Provide high level advice to senior leaders on community sentiment, emerging issues and reputational risk
- Develop clear, evidence based engagement narratives that connect organisational priorities with local communities
- Use data, insights and analytics to strengthen engagement quality and inform decision making
- Manage issues and crisis communication in partnership with corporate communications teams
- Build and lead high performing, inclusive teams and support capability uplift across disciplines
- Work closely with project teams, contractors and consultants to deliver high quality engagement outcomes
- Ensure governance, compliance and reporting frameworks support transparent and effective engagement For more information on this position and business unit, view the role description and information pack.

About you

- Tertiary qualifications in Communications, Media, Public Relations, Marketing or a related discipline (or equivalent experience)
- Demonstrated experience in strategic stakeholder and community engagement, ideally within complex public sector or infrastructure environments
- Strong leadership capability with a track record of managing multidisciplinary teams




- Proven ability to develop and implement engagement and communication strategies, including issues and risk management
- Well developed influencing, negotiation and relationship building skills
- Sound political acumen and understanding of government processes and community expectations
- Experience using insights and analytics to drive continuous improvement
- IAP2 Certificate in Engagement, or willingness to obtain
- Current Australian driver licence and willingness to travel and work outside standard hours when required

There are 2 temporary opportunities available:
- 51055406 Passenger & Services 3 - TFT until 07/04/2027 (with possibility of extension)
- 51055429 CSE Sydney North-West 2 - TFT until 30/6/2027

Who we are Transport for NSW provides a safe, integrated, and effective transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Thursday 24 September 2026.

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

📌 Manager Community & Stakeholder Engagement (Sydney)
🏢 Transport For Nsw
📍 Sydney