Ibis Newcastle is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment!

Job Description

- Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
- Support and value the contributions of all team members, creating trust and empowering our people
- Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
- Be an advocate of ALL: Accor’s loyalty program to non members
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings, providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.




- Liaise with inter departments to assist guest and advise of room moves

Qualifications

- Previous hotelfront office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication, interpersonal and time management skills
- A friendly and positive can-do attitude who enjoys working in a team

Additional Information

What is in it for you:

- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation andFood & Beverage,
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Newcastle, Current South Wales

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📌 Front Office Receptionist (New South Wales)
🏢 Nearheal(trading as Nearheal
📍 New South Wales