Job Description

Job Description

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Job Title: Telstra Retail: Customer Service & Sales Consultant

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Locations: Melbourne - Telstra Store Dandenong; Telstra Store Malvern; Telstra Store Parkmore; Chadstone Shopping Centre, Shop B103 1341 Dandenong Rd

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Time Type: Part time

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Employment Type: Permanent

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Closing Date: 27 May 2026 11:59pm

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End Date: May 28, 2026 (28 days left to apply)

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Posted: Today

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Job Summary

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As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

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Description

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You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

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Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

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The benefits are pretty awesome, too.

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Benefits

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Every day is different.

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A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

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Every day is an prospect to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

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Perks

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We offer the perkiest of perks.

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- 30% off Telstra services
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- Exclusive discounts and offers across 240 brands and partners
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- A flexible, inclusive approach to parental leave - do it your way!
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- Unlimited access to 17000 learning programs - something for everyone!
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- Monthly performance rewards and recognition programs
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- There's more!
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We're hiring.

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Locations

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- SOUTHLAND
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- CHADSTONE
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- MALVERN
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- WAVERLEY GARDENS
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- DANDENONG
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- PARKMORE
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Casual, Part Time- and Full-Time roles available

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Store hours vary -

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Qualifications

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- The ability to easily build a connection with a variety of new and existing customers
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- An appetite to quickly develop customised solutions for customers
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- A drive to reach (and exceed!) sales targets and KPIs
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- The hunger to learn and grow within the role (and beyond!)
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- A positive and resilient approach to customer service within a busy environment
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- Experience in a customer-facing role
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Working at Telstra, we all have a why.

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Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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Career Paths

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In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

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Explore our teams

📌 Telstra Retail: Customer Service & Sales Consultant (Monash)
🏢 Telstra Corporation
📍 Monash