Marketing Excellence Lead

- 10-Month Fixed-Term Contract
- Sydney, Melbourne or Brisbane

Join our Customer, Brand & Digital team in a pivotal role focused on driving marketing excellence, operational effectiveness and future readiness across the organisation. As the Marketing Excellence Lead , you will lead initiatives that improve marketing productivity, capability and governance through the design and delivery of tools, systems, processes, learning programs and partnerships. You will play a key role in helping teams adopt better ways of working, respond to evolving customer and business needs, and deliver consistently high-quality marketing outcomes.

You will also support and lead enterprise-wide brand governance initiatives, including trademark management, regulatory compliance programs and the provision of expert guidance to ensure brand integrity and consistency across a portfolio of brands.

More Specifically, You Will Marketing Operations & Transformation

- Identify and lead operational improvements that enhance marketing productivity, quality and effectiveness.
- Develop business cases and implement improvements across processes, technology and ways of working.
- Strengthen alignment between Marketing, Legal, Risk, Distribution, Product, Digital, and Sales & Service teams.
- Design and maintain effective briefing, creative evaluation, campaign planning and governance frameworks.

Platforms, Workflow & Governance

- Deliver training and communications to support platform enhancements, process improvements and new tools.
- Lead and support brand governance initiatives, including trademark management and regulatory compliance programs.
- Provide expert brand governance advice to ensure compliance, consistency and brand integrity.

Marketing Capability & Learning

- Lead the marketing capability program, addressing current capability gaps and emerging skill requirements.
- Translate business and team needs into practical learning and development initiatives.
- Partner with agencies, industry bodies, learning providers and subject matter experts to deliver capability programs.




- Drive participation and engagement through effective communication, coordination and technology.

Collaboration & Engagement

- Champion best practice in marketing strategy, governance, stakeholder management and ways of working.
- Foster collaboration and engagement across Customer, Brand & Digital teams.
- Build strong stakeholder relationships, align priorities and remove barriers to delivery.
- Provide specialist advice to improve marketing effectiveness and execution.

Partnerships & Budget Management

- Manage industry memberships, subscriptions and partnerships to maximise value.
- Coordinate participation in industry learning and thought leadership opportunities.
- Manage vendors, agencies and learning partners.
- Oversee budgets relating to capability development, learning and membership programs.

Leadership & Delivery

- Support the Manager, Marketing Programs & Operations in delivering the team's program of work.
- Lead initiatives from planning through to delivery, managing risks, dependencies and stakeholder communications.
- Champion a culture of continuous improvement and marketing excellence.

About You You are a proactive marketing professional with experience in marketing operations, brand marketing or capability development who enjoys improving how teams work and helping others succeed.

You'll Bring

- 2 to 5 years' experience in a marketing, brand, operations or related field.
- A strong understanding of the end-to-end marketing value chain and how marketing contributes to customer and business outcomes.
- Demonstrated ability to identify opportunities, solve problems and implement practical solutions.
- Strong stakeholder management and influencing skills,



with the ability to build trusted relationships across diverse teams.
- Experience leading projects and programs, managing timelines, risks, dependencies and delivery outcomes.
- Excellent communication, facilitation and engagement skills.
- Knowledge of the Australian marketing, advertising and creative landscape.
- Experience with workflow, content management and collaboration platforms.
- A growth mindset, intellectual curiosity and a passion for continuous improvement.

Desirable Experience

- A bachelor's degree in Marketing or a related discipline.
- Experience with Adobe Workfront and AEM (Digital Asset Management).
- Exposure to product ownership, project management or customer experience disciplines.

What You’ll Enjoy

- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
- Hybrid working, flexible leave
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 900+ retailers, Fitness Passport, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore Our Full Perks At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

📌 Marketing Excellence Lead - 10 Month Role (Melbourne)
🏢 Suncorp Group
📍 Melbourne