Medical Administration / Reception

East O+G – Beulah Park, Adelaide SA

Permanent | Full-Time

$30-32 per hour

Medical Administration – East O+G

East O+G is a busy specialist obstetrics and gynaecology practice committed to delivering exceptional care for women and their families.

We are looking for an experienced Medical Administration professional to join our team. This is a front-facing role suited to someone who enjoys working with patients, thrives in a busy medical environment and understands the importance of providing warm, professional and efficient service.

Previous experience working in medical administration or medical reception is essential for this position.

About the Role

As part of our administration team, you will play an important role in the day-to-day running of the practice and will often be one of the first points of contact for our patients.

Your day-to-day responsibilities will include:

- Welcoming patients and managing front reception.
- Answering and managing a high volume of incoming telephone calls.
- Booking, changing and coordinating patient appointments.
- Responding to patient enquiries in a professional and compassionate manner.
- Processing patient billing, Medicare claims and payments.
- Managing referrals, correspondence and clinical documentation.
- Scanning, filing and maintaining accurate electronic patient records.
- Liaising with doctors, midwives,



hospitals, other healthcare providers and members of our administration team.
- Assisting with general administrative duties and daily practice tasks.
- Maintaining patient confidentiality and privacy at all times.
- Supporting the wider team to ensure the practice runs smoothly and patients receive a high standard of care.

About You We are looking for someone who has:

- Previous medical administration or medical reception experience – essential.
- A strong understanding of working within a specialist or medical practice environment.
- Experience with medical billing, Medicare and patient accounts.
- Excellent telephone manner and customer service skills.
- Robust organisational and time-management skills.
- The ability to prioritise and remain calm in a busy environment.
- High attention to detail and accurate data-entry skills.
- Strong written and verbal communication skills.
- Confidence using practice management software and other computer systems.
- A professional, compassionate and patient-focused approach.
- An understanding of patient confidentiality and privacy requirements.
- The ability to work independently while also contributing to a supportive team environment.

Experience within specialist medical, obstetrics, gynaecology or surgical rooms would be highly regarded.

📌 Medical Administration / Reception (Beulah Park)
🏢 EAST
📍 Beulah Park