This is a busy and rewarding role suited to someone who enjoys working in a fast-paced environment and takes pride in delivering high-quality administrative support and customer service. Working within an experienced and supportive team, you will play a key role in the day-to-day administration of a busy specialist practice, ensuring a high standard of service is delivered to patients and healthcare providers.
Key responsibilities
- Managing a high volume of incoming telephone enquiries
- Providing professional and empathetic customer service to patients and healthcare providers
- Accurate data entry and maintenance of patient records
- Processing administrative documentation and correspondence
- Liaising with patients, hospitals, doctors and health funds
- Assisting with billing and health fund enquiries
- Maintaining confidentiality and compliance with privacy requirements
- Supporting the day-to-day operations of the practice and assisting team members as required
About you
- Previous administration experience in a busy office environment
- Strong customer service and communication skills
- Excellent attention to detail and accuracy
- Well-developed organisational and time management skills
- The ability to multitask and manage competing priorities
- Strong computer literacy and confidence using a range of software systems
- A professional, reliable and team-oriented approach
- The ability to work both independently and collaboratively
- Integrity and discretion when handling confidential information
- Full working rights in Australia
- Ability to obtain a National Police Clearance
Perks
- Full-time permanent position
- Stable Monday to Friday working hours
- Supportive team environment
- On-the-job training
- Convenient eastern suburbs location
- Opportunity to develop your skills within a specialist medical practice
About us Adelaide Anaesthetic Services is a specialist medical practice providing anaesthetic services across South Australia.
📌 Medical Administration (Dulwich)
🏢 Adelaide Anaesthetic Services
📍 Dulwich
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