Member Engagement Officer

- Boroondara Volunteer Resource Centre (BVRC)

- Part Time (0.6 EFT) | Fixed term position to February 2027

- $78, 621 - $84,734 - Band 4 (pro rata) plus superannuation

Help strengthen volunteering and community connections across Boroondara The City of Boroondara is seeking an enthusiastic and community-minded Member Engagement Officer to join our Community Development team.

This is an exciting opportunity to build relationships with volunteer-involving organisations, support community engagement initiatives, and help deliver services that strengthen and grow volunteering across Boroondara.

Working within the Boroondara Volunteer Resource Centre (BVRC), you will play a key role in supporting member organisations, coordinating engagement activities, delivering communications, and contributing to events that connect volunteers with valuable opportunities within our community.

About us

At Boroondara, we are committed to creating a healthy, connected and sustainable community.

We place our customers at the centre of everything we do and are guided by our values~

Innovate | Integrity | Respect | Own It | Collaborate | Customer

About the role

Reporting to the Volunteer Support and Development Lead, you will~

- Build and maintain strong relationships with BVRC member organisations and volunteer-involving organisations.

- Drive participation in BVRC programs, events and capacity-building opportunities.

- Support member retention and engagement initiatives.

- Coordinate and deliver Member Network Meetings and other engagement activities.

- Develop and distribute member communications, including e-bulletins and social media content.

- Maintain accurate membership and insurance records within BVRC systems.

- Support delivery of key events including~

- Boroondara Volunteer Expo

- Skilled Volunteer Meet





- International Volunteer Day
- Community pop-up activities

- Respond to enquiries from members and the wider community in line with Council's Customer Promise.

- Contribute to service planning and continuous improvement initiatives.

About you

You are a relationship-focused professional who enjoys engaging with diverse stakeholders and making a positive impact in the community.

You will bring~

- A commitment to delivering exceptional customer service.

- Experience working with community-based organisations, volunteer programs or community development initiatives.

- Strong relationship-building and stakeholder engagement skills.

- Excellent written and verbal communication skills.

- The ability to manage competing priorities and work independently.

- Confidence using databases, online systems, Microsoft Office and social media platforms.

- An understanding of volunteering and community development principles and practices.

Why join us?

- Work in a role that makes a genuine difference to the community.

- Be part of a supportive and collaborative Community Development team.

- Help strengthen local volunteering and community participation.

- Enjoy meaningful work with opportunities to contribute to high-profile volunteer and community events.

- Join an organisation that values innovation, collaboration and customer service.

Employment Requirements The successful applicant will be required to provide~

- A current National Police Check.





- A current Employee Working with Children Check.

The City of Boroondara is a Child Safe organisation and is committed to the safety, wellbeing and inclusion of all children and young people.

How to Apply

Please submit your application online via the ‘Apply’ button. All applications must be made via the online portal by Thursday 24 September 2026 at 11~59pm.

For any further information please refer to the Position Description or contact Cassandra Chatwin-Smith business hours on (03) 9278 4763 for a confidential discussion.

We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or to allow us to help in any way we can.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an workplace where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it’s a great time to join Boroondara!

#S-DNI

📌 Member Engagement Officer (Melbourne)
🏢 City of Boroondara
📍 Melbourne