Full time Position | Bundamba, Ipswich

Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.

As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.

The Opportunity

We are seeking a positive, organised and hardworking individual to join our Bundamba office on a full-time basis. This role is ideal for someone who enjoys a busy working environment, works well within a team and takes ownership of their responsibilities. Our office is fast-paced, with priorities often changing throughout the day. The successful candidate plays a crucial role in supporting the wider operation of the business, ensuring that administrative tasks and the logistics run seamlessly to support our technical teams and customers.

Key Responsibilities

- Answering and directing telephone calls professionally
- Providing prompt and helpful customer service
- Responding to customer enquiries or directing them to the appropriate team member
- Monitoring and managing incoming emails
- Creating, managing and completing tasks relating to quotations and jobs
- Coordinating with subcontractors and maintaining positive working relationships
- Organising and managing technicians’ schedules




- Completing general office and administrative duties
- Assisting other departments to support efficient daily operations

About You

We are looking for someone who:
- Brings enthusiasm and a positive attitude to the workplace
- Enjoys working in a busy and fast-paced environment
- Can think quickly, solve problems and make confident decisions
- Has excellent verbal and written communication skills
- Is highly organised and pays close attention to detail
- Can multitask and adapt to changing priorities
- Is confident using Microsoft 365 and learning new computer systems (Simpro)
- Takes accountability for their work and follows tasks through to completion
- Takes pride in delivering high-quality work
- Is willing to go above and beyond when required
- Can work effectively both independently and as part of a supportive team

Previous experience in office administration, scheduling, customer service, or a related trade-service industry will be highly regarded; however, it is not essential.

Why Join Essence Electrical?

- Become part of a growing, family-owned local business
- Work alongside a supportive, hardworking and energetic team
- Enjoy a varied position where no two days are the same
- Build your skills and develop a long-term career
- Work from our Bundamba-based office

If you are dependable, organised and ready to take ownership of an important role within a growing business, we would love to hear from you.

📌 Office Administrator / Coordinator (Ipswich)
🏢 Essence Electrical
📍 Ipswich