About the role

This role is designed for an experienced career paralegal who enjoys being at the centre of a busy legal practice and wants a long-term, senior support position. The role combines high-level paralegal work with practical office coordination and executive support to the Principal and management team. The successful person will be trusted to keep matters moving, organise people and information, follow up outstanding tasks, support lawyers with legal and matter administration, and ensure the office operates in a disciplined and professional way.

Key responsibilities

- Liaise professionally with clients, barristers, experts, courts, registries, government bodies, agents and other solicitors on administrative and procedural matters
- Monitor matter deadlines, appointments and outstanding information, and proactively remind the responsible solicitor and management team of upcoming requirements
- Assist with client onboarding, engagement documentation, identification requirements and collection of information in accordance with firm procedures
- Support billing preparation, time-entry follow-up, file closure and archiving processes
- Take practical ownership of the day-to-day organisation of the office and act as the first point of coordination for routine operational issues
- Coordinate reception coverage, incoming calls, meeting rooms, mail, couriers, stationery, supplies and general office presentation
- Maintain office calendars, recurring task lists, key registers,



supplier contacts and practical operational checklists
- Coordinate staff access, equipment, workstations, telephones, keys, passes and onboarding logistics
- Liaise with building management, cleaners, IT providers, telecommunications providers and other suppliers
- Identify recurring inefficiencies and suggest practical improvements to office processes, templates and workflows
- Assist with recruitment administration, interview scheduling, onboarding and induction logistics
- Coordinate training, team meetings, staff events and recurring professional or business requirements
- Support implementation of approved AI-enabled and LegalTech tools for administrative and paralegal workflows, subject to firm policy and solicitor oversight

About you

- Minimum 2 years' experience in a similar role
- Strong written communication and drafting skills
- Excellent attention to detail
- Strong file management and organisational skills
- Confidence dealing with clients and prospective clients
- Ability to manage competing priorities
- Practical, reliable and proactive approach
- Successful track record in implementing legal technology and process improvement

Benefits

- Broad and varied role with meaningful responsibility
- Work closely with the Principal Solicitor and management team
- Long-term opportunity suited to a career paralegal
- Prospect to contribute to legal operations, systems and process improvement

About us We are a boutique well established litigation law firm located in North Sydney CBD.

📌 Office Practice Manager / Paralegal (North Sydney)
🏢 Shore Lawyers
📍 North Sydney