Job Description

Responsibilities

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- Inspire and energise the team to create memorable customer experiences
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- Coach and empower staff in a collaborative service-focused setting
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- Drive smooth boutique operations and lead by example in customer service and efficiency
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- Motivate the team to achieve goals and celebrate group successes
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- Engage customers using coffee passion, product knowledge, and sales skills
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- Complete administrative and reporting tasks accurately
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- Work a rotating full-time roster including late-night trading shifts and alternate weekends
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Requirements

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- Experienced leader with retail or hospitality experience
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- Ability to inspire, energise, coach, and empower teams
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- Ability to ensure smooth boutique operations and deliver excellent service
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- Passion for making a difference for people and the planet in a B Corp environment
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- Strong attention to detail
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- Ability to complete tasks and maintain memorable customer experiences
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- High-impact sales skills and expert product knowledge
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- Full working rights within the relevant location




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- Willingness to undergo pre-employment checks, including health checks
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Core Competencies

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Demonstrates strong leadership in retail or hospitality environments, focusing on team empowerment, customer experience, and operational efficiency. Possesses high-impact sales skills and expert product knowledge to drive boutique success.

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Highest-signal resume keywords

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- Retail Leadership
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- Customer Experience Management
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- Team Empowerment
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- High-Impact Sales Skills
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- Operational Efficiency
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ATS Optimization Keywords

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Hard Skills

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- Sales Skills
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- Product Knowledge
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- Administrative Tasks
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- Reporting Tasks
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- Attention to Detail
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Soft Skills

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- Inspiration
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- Coaching
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- Collaboration
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- Motivation
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Industry Keywords

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- B Corp Environment
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- Boutique Operations
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- Customer Service
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- Hospitality Experience
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- Retail Experience
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📌 Boutique Assistant Manager (Launceston)
🏢 Jobtailor
📍 Launceston