Yo-Chi are looking for a People Partner who wants to do the actual work: writing scripts for difficult conversations, owning investigations end to end, locking in performance catch ups, and coaching our venue and operations leaders on all things employee relations.

Reporting to the Head of Talent, you'll support our venue teams and operations leaders across a broad range of people matters. You bring solid ER experience, a sound grasp of the Rapid Food Industry Award, and you're not afraid to get stuck in.

What You'll Do

- Writing scripts and templates for performance conversations and formal meetings so our leaders are prepared and consistent
- Managing and progressing workplace investigations - taking statements, reviewing evidence, drafting outcome letters
- Scheduling and locking in performance catch-ups and PIPs with operational leaders, keeping things moving and documented
- Coaching venue managers and ops leaders on employee relations best practice, Fair Work obligations, and how to handle people matters on the floor
- Providing advice on the Fast Food Industry Award, employment contracts, and relevant legislation
- Supporting disciplinary processes, grievances, and conduct matters end to end
- Maintaining accurate case notes, documentation, and records across all people matters
- Assisting with daily queries across the employee lifecycle
- Helping improve templates, processes, and tools as we grow





What we're looking for

- 2-4 years' experience in an HR Advisor, People Partner, or ER-focused role

- Solid working knowledge of the Fast Food Industry Award and Australian employment legislation (Fair Work Act, NES)
- Hands-on experience managing ER matters - you've written scripts, run investigations, and issued outcome letters before
- Background in QSR, hospitality, retail, or a multi-site operational environment is a bonus
- Organised, detail oriented, and good at keeping matters progressing without things slipping
- Strong written communication - you can draft a script or investigation reports that's transparent and defensible

Why Yo-Chi? At Yo-Chi, growth is part of our DNA. We've expanded rapidly across Australia and have no plans of slowing down. As our People Partner, you'll help shape how our teams are supported across our thriving venues.

We offer a flexible working environment based primarily out of our Hawthorn office, complete with an on-site chef (free breakfast & lunch daily!), free parking, an on site gym, and a dog friendly workspace.

And of course, lots & lots of Yo-Chi!

Apply now!

Ready to get stuck into the real work at Yo-Chi, Australia's favorite frozen yogurt brand? Apply now and join us on the journey.

To find out more about Yo-Chi, check out our socials at @iloveyochi

📌 People Partner (Melbourne)
🏢 Yo-Chi Frozen Yogurt
📍 Melbourne