Job Description

Full-Time Opportunity Available

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About RFBI:

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Royal Freemasons' Benevolent Institution (RFBI) was established in 1880 to support people in need. Today, we are an award-winning, leading not-for-profit aged care provider with a vision to provide quality aged care services that are accessible to all and have a positive impact on people's lives. We operate 22 residential aged care villages, 20 retirement villages and a range of home and community services across NSW and the ACT.

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The Role:

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As the General Manager, you will provide overall leadership for our Coffs Harbour facility, driving high-quality resident outcomes, a strong team culture and operational performance.

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This is a senior leadership role where you will lead a multidisciplinary team and oversee the day-to-day operations of the facility, ensuring we deliver secure, person-centred care while meeting regulatory requirements, organisational objectives and the strengthened Aged Care Quality Standards.

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Reporting to the Regional General Manager, you will work closely with the Clinical Care Manager and Registered Nursing team onsite, while being supported by RFBI's Quality, AN-ACC, People & Culture and Operations teams.

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This is an exciting opportunity for an experienced aged care leader to take ownership of a well-established facility and make a meaningful impact across resident experience, people, quality and operational performance. You will be part of a supportive organisation that offers flexibility in start and finish times, a competitive salary package and the support of an approachable and visible senior management team.

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The Requirements:

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- Registered Nurse DIV 1 - AHPRA Registered
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- Proven operational leadership skills & experience
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- Proficient computer skills and working knowledge of iCare (desirable)
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- Understanding of WHS responsibilities, including manual handling principles
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- Knowledge of Aged Care Legislation, Accreditation and ANACC
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- Current First Aid Certificate
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- Must be eligible to work in Australia.
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What's on offer:

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- Dynamic health & aged care provider that focuses on developing & progressing their managers
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- Quality, Clinical Governance, Operations & HR support
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- Experienced Clinical Care Manager on-site + 24/7 RN coverage
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- Collaborative company culture & excellent levels of support
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- Motor Vehicle Allowance
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- 17.5% annual leave loading
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- Eligible for 'not for profit' salary packaging Benefits - Increase your package
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Applications Close: 2 October 2026

📌 General Manager (Coffs Harbour)
🏢 RFBI
📍 Coffs Harbour