Guest Experience Leader: Front‐Of‐House Excellence (New South Wales)

Guest Experience Leader: Front‐Of‐House Excellence (New South Wales)

10 Sep
|
Merlin Entertainments
|
New South Wales

10 Sep

Merlin Entertainments

New South Wales

Job Description

Guest Experience Leader: Front‐of‐House Excellence Merlin Entertainments Sydney, NSW, AU

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Job Description

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Merlin Entertainments is seeking a high-impact Guest Excellence Manager to lead guest-facing operations at Sydney Tower Eye. You will oversee Admissions, Ticketing, VR, Security, Skywalk, and Guest Experience, ensuring safety, service quality and world‐class experiences for visitors.

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You will drive guest satisfaction, manage large teams, and contribute to continuous improvement across front‐of‐house functions, reporting to the General Manager in a senior leadership capacity.

📌 Guest Experience Leader: Front‐Of‐House Excellence (New South Wales)
🏢 Merlin Entertainments
📍 New South Wales

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