Personal Banking Consultant – Willows Access discounts on banking and health insurance products

Enjoy Birthday Leave, Community Volunteer Leave, and access to our Wellness Program

We provide ongoing training opportunities and support About The Role

We are seeking a friendly and genuine team player to join our Willows branch team as our Personal Banking Consultant. This is a outstanding opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work/life balance. As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.

This is a fulltime 15-month contract position based on a 38-hour work week. The successful applicant will also be willing to work at any branch within the Townsville region as required.

About You

Exceptional communication and customer service skills

Demonstrated sales experience

Cash handling experience

Attention to detail and accuracy

Ability to quickly build rapport with people and work as a supportive team member A demonstrated ability to positively adapt to change Experience in the Finance industry (desirable) About Us Put simply,



we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland

Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

Work life balance and flexible working options Birthday Leave Community Volunteer Leave

Access to an Employee Assistance Program (EAP) Access to our Wellness Program

Discounts on your Banking and Health Insurance products

Cultural lunches and social clubs

Excellent training and development opportunities How to Apply To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 18 September 2026. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information, please contact Emily on 07 4758 8214.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.

📌 Personal Banking Consultant - Willows (Townsville)
🏢 Queensland Country Bank
📍 Townsville