Position Summary

The Associate, Wealth Management role is a client-facing advisory support role supporting Advisors by coordinating advice processes, preparing proposal, review and pitch documentation, managing portfolio transactions and supporting a high-quality client experience.

This role is located in Syndey, New South Wales, Australia.

Primary Responsibilities

Advisor and Client Support

- Provide day-to-day support to Advisors to help deliver a consistent and responsive client experience.
- Assistwith client meeting preparation, including review packs, pitch documents, portfolioinformationand follow-up actions.
- Respond to client and advisor queries relating to portfolios, reports,transactionsand administration within role scope, escalating whererequired.
- Develop trusted working relationships with clients,Advisorsand internal teams through clear,timelyand professional communication.

Advice Process and Documentation

- Manage and track the advice process, ensuring file notes and records are complete,accurateand up to date in Fin365.
- Prepare and review proposal documents, review documents and supporting materials for Advisor review and client meetings.
- Collate relevant client information, portfoliodataand supporting documentation toassistAdvisors with recommendations and reviews.
- Maintainhigh standardsof recordkeeping,documentation quality and follow-through on advice-related actions.

Portfolio Administration, Trades and Settlements

- Manage or support portfolio transactions, including asset transfers, trades,settlementsand related follow-up actions.
- Work with the Middle Office team to engage their support on repeatable operational tasks such as account opening and clientonboarding.
- Monitor outstanding tasks, deadlines and dependencies to ensure portfolio and client actions are progressed efficiently.
- Maintainaccurateclient and portfolio data across relevant systems.

Investment and Market Support

- Prepare portfolio reporting,analysisand supporting information for Advisor review.
- Contribute ideas and observations from client work, marketdiscussionsand internal meetings.

Client Relationships and Communication

- Maintain client trust through consistent,reliableand qualified engagement.
- Communicate clearly with clients in a way that is practical,respectfuland easy to understand.
- Anticipate client needs where possible and deliver within role scope, referring to Advisors or other specialists whenadditionalexpertise is required.
- Support positive client outcomes while prioritising the interests of clients and the firm over individual or team preferences.

Compliance, Risk and Professional Standards

- Understand andoperatewithin Escala’s compliance framework, internalpoliciesand Code of Conduct.
- Escalate potential compliance, operational or client issues promptly to the relevant Advisor, Manager or Compliance team.




- Complete required mandatory training and CPD obligations relevant to the role.
- Maintainaccurate documentation and support a strong risk and quality culture.

Growth, Business Development and Continuous Improvement

- Build capability in business development by recognising when client opportunities may be present and raising them with Advisors.
- Support prospecting activity through preparation,follow-upand attendance whereappropriate.
- Participate in networking, learning and development activities aligned to the Advisory Growth Track.
- Identifyprocess improvements, serviceopportunitiesand knowledge gaps, andparticipateconstructively in change initiatives.
- Assist in coordination of client functions and marketing events

Collaboration and Team Contribution

- Work cooperatively with Advisors, Client Relationship teams, Compliance,Operationsand Investment teams across locations.
- Share information openly, support team priorities and contribute to a positive, high-performing and collaborative culture.
- Demonstrate behaviour aligned to Escala values and the One Escala ethos.

Qualifications

- Experience in wealth management, financial advice, investment, clientserviceor advisory support, ideally within a HNW or UHNW client environment.
- Demonstrated experience supporting Advisors or client teams with client servicing, portfolio administration, reviewpreparationor advice-related processes.
- Sound understanding of client account structures, portfolio transactions, investmentadministrationand client reporting.
- Experience using financial advice, CRM,portfolioor trading systems such as Fin365, Xplan, IRESS orTradeCentreis desirable.

Founded in 2013, Escala, Focus Partners Australia is an Australian private wealth investment and advisory firm with offices in Sydney and Melbourne, serving high-net-worth and ultra-high-net-worth individuals and families, family offices, and not-for-profit organizations. The firm is known for its research-led, client-first approach and delivers highly personalised advice across wealth, investment, and portfolio strategy.

Learn more at escalapartners.com.au or follow the company on LinkedIn.

Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families,



and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn.

Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

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It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.

For Montana Applicants

If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.

For Rhode Island Applicants

Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.

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📌 Associate, Wealth Management (New South Wales)
🏢 Focus Financial Partners
📍 New South Wales