About the role

As the first point of contact for our customers, you will play a key role in providing excellent customer service and ensuring the smooth day-to-day operation of our office. You will be working on a part-time basis, 9:00am to 3:00pm, 4 days per week Mon-Thu.

Key responsibilities

- Answering and directing incoming phone calls

- Greeting customers and visitors

- Scheduling and booking appointments/jobs

- Processing payments and issuing receipts

- Responding to email enquiries

- Maintaining customer records and job information

- General administrative and reception duties

- Assisting the team with day-to-day office tasks

About you

- Friendly, organised and reliable

- Solid organisational and time management abilities

- Professional phone manner

- Good computer skills, including Microsoft Office

- Ability to multitask in a busy environment
- A positive attitude and willingness to assist wherever needed

- Previous reception, administration, or customer service experience preferred

Benefits

- Friendly and supportive team environment

- Consistent daytime hours

- Variety in your day-to-day work

- Opportunity to be part of a growing local business

📌 Receptionist (Berwick)
🏢 Computer Initiatives
📍 Berwick