Retail Assistant – Mobile Accessories & Phone Repair

Location: Southland

About Mobie

Mobie is a growing mobile phone accessories and repair business with 9 stores across New Zealand and 4 stores across Australia.

Our stores are located in major shopping centres, providing customers with a convenient range of mobile phone accessories and professional phone repair services.

We are currently looking for enthusiastic, reliable and experienced Retail Assistants to join our team at our Southland store.

Full-Time, Part-Time and Casual positions are available.

About the Role

As a Retail Assistant, you will play an important role in providing excellent customer service while assisting customers with mobile accessories and carrying out mobile phone repairs.

Your duties will include

- Providing friendly and professional customer service
- Assisting customers with mobile phone accessories and products
- Processing sales and payments
- Diagnosing customer phone issues and recommending suitable repair solutions
- Carrying out mobile phone repairs, including screen replacements, battery replacements and other common repairs
- Explaining repair options, costs and turnaround times to customers
- Managing repair jobs and ensuring repairs are completed to a high standard




- Keeping the store clean, organised and well-presented
- Managing stock and restocking displays
- Working independently and as part of a team

About You To be successful in this role, you will have:

- Previous retail experience
- Previous hands-on mobile phone repair experience
- Good knowledge of mobile phones and mobile accessories
- Excellent customer service and communication skills; strong retail back ground, confident in recommending products and services
- A positive, reliable and proactive attitude
- The ability to work confidently and independently when required
- Good attention to detail
- Available working on Thursday and Friday

Weekend availability is required for Full-Time positions.

What We Offer

- Full-Time, Part-Time and Casual positions available
- Competitive hourly rate
- The opportunity to work for a growing business with stores across New Zealand and Australia
- A supportive and friendly team setting
- Opportunities to develop your retail and mobile phone repair skills

If you have experience in both retail and mobile phone repair and enjoy working with customers, we would love to hear from you

📌 Retail Assistant & Phone Repair Technician (Cheltenham)
🏢 Mobie
📍 Cheltenham