On-Site IT Support Engineer | Service Desk & Growth (New South Wales)

On-Site IT Support Engineer | Service Desk & Growth (New South Wales)

10 Sep
|
New Era Technology
|
New South Wales

10 Sep

New Era Technology

New South Wales

Job Description

New Era Technology Newcastle, NSW, AU is seeking a Frontline IT Support Engineer to provide first-line technical support for internal and external clients from our Newcastle office. You will manage tickets, troubleshoot hardware, software and network issues, and elevate complex cases to Senior Engineers within SLAs.

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A strong customer-service focus and ITIL knowledge are essential. The role is full-time, based in office in Newcastle, with opportunities for training and career growth in a

📌 On-Site IT Support Engineer | Service Desk & Growth (New South Wales)
🏢 New Era Technology
📍 New South Wales

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