Company Description Haematex Research is a biotech company headquartered in Sydney, Australia, with a global presence in the medical diagnostics field. Since its founding in 2004, the company has focused on developing diagnostics for bleeding and clotting disorders. Haematex is driven by a corporate mission centered on mutual health, co-prosperity, and human-centered values.

Team members contribute to work that supports clinicians and patients worldwide through innovative, reliable diagnostic solutions. The organization promotes collaboration, scientific integrity, and a purpose-driven culture.

Role Description This part time Sales Assistant role is based in Hornsby, NSW, with a hybrid work arrangement that allows some work from home.

The Sales

Assistant will support the sales team by handling inbound inquiries, preparing quotes, processing orders, and maintaining accurate customer records in CRM and other systems. Day-to-day responsibilities include coordinating with internal teams on product availability, following up with prospective and existing customers, and assisting with sales reports and documentation. The role also involves responding to customer questions about products, routing technical queries to appropriate team members, and helping organize sales materials and presentations.

The Sales





Assistant will contribute to smooth sales operations, consistent customer communication, and a professional customer experience.

Qualifications

- Candidates should possess strong interpersonal skills and customer service abilities to build rapport and support clients professionally.
- Candidates should possess clear, professional communication skills, both written and verbal, to interact effectively with customers and internal stakeholders.
- Candidates should possess foundational sales skills, including comfort with following up leads, supporting sales processes, and assisting with basic negotiations.
- Candidates should possess solid organization skills, with attention to detail for managing records, scheduling, and administrative tasks.
- Basic computer literacy, including experience with CRM systems, email, and office productivity tools.
- Ability to work in a hybrid environment, manage time effectively, and collaborate with a distributed team.
- Interest in healthcare, biotech, or medical diagnostics; prior experience in a related industry is beneficial.
- Relevant education or training in business, sales, administration, or a related field is an advantage, though equivalent experience is also considered.

📌 Sales Assistant (Sydney)
🏢 Haematex
📍 Sydney