Vulnerable-Care Specialist & Case Resolution Advocate (Melbourne)

Vulnerable-Care Specialist & Case Resolution Advocate (Melbourne)

10 Sep
|
Optus
|
Melbourne

10 Sep

Optus

Melbourne

Optus Melbourne, VIC is seeking a Specialist Care Consultant to coordinate sensitive customer cases from start to finish and work with internal and external stakeholders to deliver compassionate outcomes. The role operates in a 24/7 specialist support workplace with a rotating roster and hybrid working options after six months.

You will build specialist skills in case management, investigation, negotiation and risk identification while supporting vulnerable customers across multiple channels.

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📌 Vulnerable-Care Specialist & Case Resolution Advocate (Melbourne)
🏢 Optus
📍 Melbourne

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