Represent the business to new and existing customers through personal visits or other means of communication to develop new business and take orders.
Key responsibilities
- Contact existing and new clients to develop new business and take orders, maintaining sales call history to ensure all customers are contacted, visited, and followed up as required
- Regularly review customer accounts to ensure business is maintained and new product sales are introduced
- Keep current knowledge of product lines – current and existing
- Attend networking and community events as a representative of the business
- Monitor competitor activity in your region and keep senior management aware of threats and opportunities
- Follow up sales and delivery process with all customers to ensure maximum customer satisfaction, especially key accounts
- Develop and implement strategies to secure new customers in consultation with the General Manager and the Sales and Showroom Teams
- Support Accounts Receivable by monitoring outstanding payments from your customer base and use your relationship to help follow up on debt when needed
- Manage all quotes issued to ensure they are being followed up on a regular basis to maximise conversions
- Monitor relevant Pending Orders and Back Orders to maximise efficiency
About you
- Excellent Microsoft Office skills (Word, Excel, Outlook)
- Excellent verbal and written communication skills including the ability to speak with a range of stakeholders
- Confidence in your ability to work with a customer through the entire sales process
- Ability to deal with high volume environments with the ability to make informed decisions in a range of situations
- Highly organized and able to prioritise tasks for maximum efficiency