Senior Administrative Assistant (Clinic Coordinator) - Full time (38 hours per week) or part-time (22.5hrs per week)

The Company:

Second Skin is an Australian company that manufactures custom-made dynamic splints and compression garments for clients with neurological conditions, musculoskeletal and trauma injuries, lymphoedema and vascular issues. The Company provides a unique service to the clients with ongoing support for clients often over many years. To find out more about Second Skin, please visit our website: www.secondskin.com.au

Our Melbourne Team based in Notting Hill is currently looking for an enthusiastic full time or part time Clinic Coordinator with immediate start.

The successful applicant will thrive in a team environment and have a minimum of 5 years’ experience in administration and customer service roles. It is a great opportunity to use your technical, communication, critical thinking and teamwork skills and really make a difference!

Duties and responsibilities

- Assist in the organisation and management of client appointments at our clinics across Australia including complex diary management and ERP systems
- Answer client and referring health professionals’ queries
- Manage telephone and email contact with health professionals, clients with disabilities and their families/carers, funding bodies and the NDIS
- Process client quotes and orders
- Provide clinic support to our senior therapist and therapy assistant at our Melbourne office and liaise with clinic staff at our other Second Skin offices





Experience and skills required

- Minimum 5 years’ experience in administration role
- High level of verbal and written communication skills
- Organised with the ability to prioritise tasks and meet tight deadlines
- Demonstrate excellent problem-solving and high attention to detail
- Have a "can do" attitude and a focus on providing excellent service to both our internal and external clients and ability to be flexible within the team
- Proficient with Microsoft Office suite and ability to adapt to new software
- Understanding of NDIS (role, functions and funding) is desirable
- Police clearance
- Working with Children Check
- NDIS Worker Screening Check
- Residency visa or right to work in Australia
- Current driving licence and use of a car to drive to external clinics if required
- The successful applicant will be required to follow the Company's vaccination policy to be able to perform all aspects of the role

Please include at least 2 contactable referees. If this role appeals to you and you have the drive and desire to join a growing, dedicated team then please contact us!

To apply for this role or request further information please email Cathy Harries, [email protected] or P: [0406 381 648](tel:0406 381 648).

Thank you for your time in applying for this position.

Please note: Only candidates who meet the above criteria with the appropriate skills and experience, who are selected for interview, will be contacted directly.

📌 Senior Administrative Assistant (Clinic Coordinator) - Full time or Part Time (Notting Hill)
🏢 Second Skin
📍 Notting Hill