Senior Advisor - Not for Profits

Grade: Clerk Grade 9/10, $133,348 - $146,945 +Super, salary package in accordance with the NSW Public Service Award, plus employer superannuation contributions.

Temporary until 30 June 2028

Location: Parramatta or other NSW Fair Trading office location

Agency: NSW Fair Trading

Provide expert advice across the regulation of the not-for-profit sector

Are you an experienced regulatory professional with strong legislative, compliance and stakeholder management skills?

We are seeking a Senior Advisor - Not for Profits to join NSW Fair Trading. This is an exciting opportunity to play a key role in supporting the effective regulation of Incorporated Associations, Co-operatives, Charities and other not-for-profit entities across New South Wales.

This role will provide expert advice on complex issues involving the regulation of not for profits including:

- responding to complex complaints and enquiries, making statutory decisions across a range of legislation, providing advice on compliance with statutory obligations, and providing education and information to the sector on meeting their obligations.

About the role As the Senior Advisor - Not for Profits, you will be a subject matter expert responsible for the assessment and management of complex regulatory matters relating to not-for-profit organisations. You will ideally hold legal qualifications and have extensive experience in the interpretation of complex legislation and its application in a government setting.

Key responsibilities

- Manage and resolve complex complaints and enquiries relating to the not for profit sector.
- Provide authoritative advice on legislative, policy and compliance issues for the sector.
- Analyse complex information and make evidence-based recommendations and decisions.
- Lead compliance activities in the sector.
- Prepare high-quality written communications, including briefing notes, correspondence, and submissions.




- Build and maintain productive relationships with internal and external stakeholders.
- Act as a key liaison with legal teams on matters being considered through tribunals and courts.
- Mentor and support team members by providing technical expertise and guidance.
- Identify opportunities to improve processes, systems and regulatory outcomes.

About you To be successful in this role, you will have:

- Experience in the charities and not for profit sector, in interpreting and applying legislation, regulations and policy frameworks.
- Strong experience in regulatory, compliance, legal, governance or investigations environments.
- Excellent written, analytical, problem-solving and decision-making skills.
- Proven ability to manage complex and sensitive matters to resolution.
- Strong stakeholder engagement and negotiation capabilities.
- Experience within legal and regulatory environments, in addition to the not-for-profit sector, will be highly regarded.

Essential requirements
- Tertiary qualifications in law, public policy, or regulatory practice.
- Demonstrated experience in interpreting legislation and managing complex regulatory casework.

What we offer
- Meaningful work that supports public confidence in the not-for-profit sector.
- Opportunities to influence regulatory practice and continuous improvement initiatives.
- Flexible and hybrid working arrangements.
- Career development and leadership opportunities.
- A collaborative, supportive and values-driven workplace.

Applying for the role To apply, please submit: Your current resume (maximum 5 pages). A cover letter (maximum 2 pages)



demonstrating how your experience aligns with the requirements of the role set out above. Salary Grade 9/10, with the base salary for this role starting at $133348.00 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Jessica Love via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday 21st September 2026 (9:59am)

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the chance to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

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📌 Senior Advisor - Not for Profits (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney