Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity The Senior Commercial Analyst plays a key role in managing Australia Post’s technology supplier portfolio, supporting commercial engagements and supplier performance across Enterprise Services. Working closely with delivery teams, Procurement, Legal, Risk and Finance, you'll help shape supplier outcomes, support sourcing and go-to-market activities, monitor contract performance, and ensure supplier partnerships deliver value, compliance and strong service outcomes. You'll also identify opportunities to leverage digital and AI tools to improve efficiency, decision-making and service delivery.

This is a 1 year fixed-term contract.

You’ll also

- Support sourcing initiatives and supplier selection for technology investments, curating scopes of work and the market engagement pipeline with Procurement.
- Support contract negotiations, renewals, variations and dispute resolution, ensuring functional, non-functional and stakeholder requirements are clearly defined and documented.
- Support delivery teams to monitor supplier performance against service levels, key performance indicators and contractual commitments, and recommend governance metrics that drive accountability and continuous improvement.
- Financial modelling, total cost of ownership and return on investment analysis.
- Support implementation of mechanisms that track and measure the cost and benefit of supplier engagements.




- Analyse supplier rates and commercial constructs against market benchmarks to support value realisation and reduce risk exposure.
- Identify, analyse and escalate commercial, operational and compliance risks, ensuring policy, legislation and probity requirements are reflected in contracts and understood by partners.
- Contribute to the Supplier Management Centre of Excellence, including supplier scorecards, executive review packs and escalation protocols across technology supplier categories.

About you We are looking for a strong communicator as you will be collaborating with key stakeholders across Enterprise Services, including Technology leaders, delivery teams, Procurement, Legal, Risk, Compliance and Finance, while building strong partnerships with technology suppliers, software vendors and managed service providers. The role also leverages industry insights and market benchmarks to support commercial decision-making and supplier performance. This is where your understanding of partner management, supplier governance and project portfolio governance is key.

You’ll also need

- Experience in commercial management of technology supplier engagements, including contract analysis, commercial models and outcome-based contracting.
- Comfortable working with or within technology partners or IT functions in complex organisations.




- Proven ability to build effective working relationships with internal stakeholders and supplier representatives.
- Understanding of modern technology platforms, Agile delivery models, and technology sourcing approaches, with awareness of supplier market dynamics and pricing trends.
- Background working in procurement, strategic sourcing, risk and controls, and governance and reporting.
- Commercial and contract analysis skills, including design of statements of work, service level agreements and key performance indicators.

What else is in it for you?

- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s significant to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us.

If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.

📌 Senior Commercial Analyst (Melbourne)
🏢 Australia Post
📍 Melbourne