Responsibilities

- Inspire and energise the team to create memorable customer experiences
- Coach and empower staff in a collaborative service-focused environment
- Drive smooth boutique operations and lead by example in customer service and efficiency
- Motivate the team to achieve goals and celebrate group successes
- Engage customers using coffee passion, product knowledge, and sales skills
- Complete administrative and reporting tasks accurately
- Work a rotating full-time roster including late-night trading shifts and alternate weekends

Requirements

- Experienced leader with retail or hospitality experience
- Ability to inspire, energise, coach, and empower teams
- Ability to ensure smooth boutique operations and deliver excellent service
- Passion for making a difference for people and the planet in a B Corp environment
- Strong attention to detail
- Ability to complete tasks and maintain memorable customer experiences
- High-impact sales skills and expert product knowledge
- Full working rights within the relevant location




- Willingness to undergo pre-employment checks, including health checks

Core Competencies

Demonstrates solid leadership in retail or hospitality environments, focusing on team empowerment, customer experience, and operational efficiency. Possesses high-impact sales skills and expert product knowledge to drive boutique success.

Highest-signal resume keywords

- Retail Leadership
- Customer Experience Management
- Team Empowerment
- High-Impact Sales Skills
- Operational Efficiency

ATS Optimization Keywords

Hard Skills

- Sales Skills
- Product Knowledge
- Administrative Tasks
- Reporting Tasks
- Attention to Detail

Soft Skills

- Inspiration
- Coaching
- Collaboration
- Motivation

Industry Keywords

- B Corp Environment
- Boutique Operations
- Customer Service
- Hospitality Experience
- Retail Experience

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📌 Boutique Assistant Manager (Waverley)
🏢 Jobtailor
📍 Waverley