About us

Centralian Motors (NT) Pty Ltd is a dynamic automotive dealership based in Alice Springs, NT. We are committed to delivering exceptional customer service and maintaining the highest standards of professionalism across all our operations. Our team is dedicated to providing outstanding support to our customers and working collaboratively to achieve our business objectives.

About the role

We are seeking a Service Advisor/Data Entry/Reception to join our team on a full-time basis in Alice Springs, NT. This is a multi-functional role that plays a crucial part in our daily operations, serving as a key point of contact for our customers whilst managing administrative and data management responsibilities. You will be the face of Centralian Motors, providing exceptional customer service whilst ensuring the smooth flow of information throughout our business.

This role is essential to maintaining our reputation for excellence and customer satisfaction.

Key responsibilities

- Greeting and welcoming customers to Centralian Motors with a professional and friendly demeanour
- Answering and directing telephone enquiries to appropriate team members
- Scheduling service appointments and managing the booking calendar efficiently
- Providing accurate information about service offerings, vehicle specifications and dealership policies
- Entering and maintaining customer data and service records with precision and accuracy
- Processing and filing documentation in both physical and digital formats
- Managing reception desk duties, including mail handling and general administrative tasks
- Communicating service updates to customers in a timely and professional manner
- Supporting the service team by preparing paperwork and coordinating between departments
- Maintaining cleanliness and organisation of the reception area and office spaces




- Handling customer inquiries and complaints with empathy and resolution-focused approach

What we're looking for

- Proven experience in a customer-facing role, ideally within automotive, retail or hospitality sectors
- Strong data entry skills with high accuracy and attention to detail
- Proficiency with computer systems, Microsoft Office and database management software
- Excellent communication and interpersonal skills, both written and verbal
- Professional telephone manner with the ability to manage multiple calls efficiently
- Organisational skills with the ability to prioritise tasks and meet deadlines
- A customer-service-focused mindset with a genuine desire to exceed customer expectations
- Reliability and punctuality with a positive, team-oriented attitude
- Ability to work independently whilst being a team-oriented team member
- Knowledge of the automotive industry is advantageous but not essential
- Professional presentation and the ability to represent the dealership positively at all times

What we offer Centralian Motors (NT) Pty Ltd offers a supportive and collaborative work environment where your contributions are valued. We provide competitive remuneration commensurate that may also include the useage of a company car, with experience and qualifications. This full-time position offers the opportunity to develop your skills in a growing automotive business.

We are committed to supporting the professional development and wellbeing of our team members. If you require any adjustments or support during the recruitment process, we encourage you to discuss these with us.

Apply now

If you are interested in joining the Centralian Motors (NT) Pty Ltd team and believe you have the skills and experience required for this role, we would like to hear from you. Please submit your application with your CV and a covering letter outlining your relevant experience and why you would be an excellent fit for this position.

📌 Service Advisor/Data Entry/Reception (Alice Springs)
🏢 Centralian Motors (NT
📍 Alice Springs