After a successful opening, our Burpengary dealership is continuing to grow, and we're looking for an experienced Service Manager to lead our Service Department into its next phase of success.

This is an exciting opportunity to join one of the newest dealerships in our national network and play a key role in shaping its future. You'll lead a team focused on delivering outstanding customer experiences, building solid customer relationships and creating a positive, high-performing culture as the dealership continues to establish itself in the region.

Working closely with dealership leadership, you'll have the prospect to influence operational performance, develop people, strengthen customer partnerships and help drive the long-term success of the branch.

Why join us?

- Join a modern dealership with strong growth ambitions.
- Play a key leadership role in shaping the future direction of the Service Department.
- Lead and develop a growing team within a supportive national business.
- Work with industry-leading brands including Mercedes-Benz, Freightliner and Fuso.
- Career development opportunities with Australia's largest Daimler Truck dealership network.
- Access to ongoing leadership development and manufacturer training.
- Employee benefits including health and wellbeing programs, novated leasing and retail discounts.

What you'll be doing

- Lead all day-to-day Service Department operations.
- Drive a customer-first culture focused on service excellence.
- Coach, develop and support Service Advisors, Workshop Supervisors and technicians.
- Monitor productivity, efficiency and financial performance targets.
- Build strong relationships with customers and key stakeholders.
- Work closely with Parts,



Sales and dealership leadership teams.
- Champion safety, compliance and continuous improvement initiatives.
- Help position Burpengary as the dealership of choice for truck and commercial vehicle customers across the region.
- Foster a collaborative, accountable and high-performing team culture.

What we're looking for

- Previous leadership experience within a dealership service department.
- Strong understanding of service operations,workshop performance and customer service.
- A proven track record of developing teams and delivering business results.
- A collaborative, people-first leadership style.
- Strong customer relationship and stakeholder management skills.
- Commercial acumen and the ability to balance customer, operational and financial outcomes.
- Commitment to safety, accountability and continuous improvement.
- Experience within commercial vehicles, automotive, truck, agricultural or heavy equipment industries will be highly regarded.

About us Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.

Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.

Apply now

If you're an experienced Service Manager looking for the opportunity to make a genuine impact within a growing dealership, we'd love to hear from you.

Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.

📌 Service Manager (Burpengary)
🏢 Velocity Truck Centres
📍 Burpengary