Supervisor

Calling all Hospo rockstars! If you thrive in a fast-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake Parlour!

This is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant – all while delivering top-notch service and great food to our amazing guests.

What You’ll Be Doing:

- Leading the Charge: You’ll be the go-to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front-of-house operations to supporting the kitchen crew, you’ll keep everything moving seamlessly.
- Delivering Exceptional Service: You’ll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.
- Team Development: You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.
- Managing Shifts: You’ll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.
- Problem-Solving on the Fly: Whether it’s a sudden rush of customers or an unexpected issue, you’ll keep your cool and handle it with efficiency and grace.

What We’re Looking For:

- Leadership Skills: You’ve got a natural ability to lead, whether you're managing a team, training new staff, or stepping in to help where needed.
- Experience: You’ve worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.
- Positive Attitude: You’re energetic, enthusiastic, and bring a can-do attitude to every shift. You know how to keep your team motivated,



even during the busiest times.
- Problem-Solving Mindset: You’re quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.
- Passion for Great Food & Service: You take pride in delivering top-notch food and service, and you’re excited to be part of a brand known for its delicious menu and welcoming atmosphere.

What’s In It For You:

- Competitive Pay: We offer great hourly rates, with penalty rates for weekend shifts.
- Training & Growth: You’ll get hands-on training and have plenty of opportunities to grow within the company.
- Flexible Hours: Whether you want part-time or full-time, we’ve got shifts that fit your lifestyle.
- Free Meals: Enjoy complimentary meals from our mouth-watering staff menu during your shifts.
- A Fun, Dynamic Team: Work with a group of passionate people who are just as excited as you to create a great experience for every guest.

If you’re ready to step up, take the lead, and make an impact in a fast-paced, fun workplace, apply now to join us at The Pancake Parlour. We can’t wait to meet you! Physical Requirements - Supervisor In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Continuous

Talking or listening

90-100%

Continuous

Pushing or pulling

0-10%

Rarely

Sitting

0-10%

Rarely

Lifting or carrying >10kg, reaching

90-100%

Continuous

Climbing (ladders), stooping, kneeling, squatting, crawling

0-10%

Rarely

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions:

Inside

90-100%

Continuous

Outside

0-10%

Rarely

Cold and/or wet conditions

0-10%

Rarely

Hot and/or humid conditions

0-10%

Rarely

Handling of chemicals and/or solvents

10-40%

Intermittently

Working at heights

0-10%

Rarely

Noise levels above 85db

0-10%

Rarely

📌 Shift Supervisor (Malvern East)
🏢 LOVELY PANCAKES
📍 Malvern East