We are looking for an experienced Receptionist with a passion for providing first class customer service to join our team! In this role, you will be the first point of contact for the kennels, playing a vital role in creating a welcoming and qualified environment for staff, clients and visitors.

At Country Pine Kennels & Cattery, we are passionate about providing a safe, fun, and loving environment for Dogs & Cats while their owners are at work or away. Our state-of-the-art facility offers a variety of activities, socialization, and care for dogs of all breeds and sizes. We believe in creating a positive experience for both our furry guests and their human companions.

Key Responsibilities:

- Ensuring the reception area is presentable at all times

- Daily correspondence with staff and clients

- Maintaining pet records

- Cleaning & caring for boarding cats'

- Petcare, Dog Training & Cattery Social Media content daily management

- Coordinating dog training dogs and van runs

- Phoning Training Clients and making Bookings Daily

- Manage and coordinate end of month Dog Training reporting

- General administrative duties as needed

- Liaising with clients and their pets in a professional and friendly manner

- Answering phone calls and handling inquiries promptly and effectively

- Monitor and maintain email accounts with a view of prioritising, escalating, and distributing general correspondence in a timely manner

- Managing general administrative duties,



including coordinating office systems and maintaining confidentiality

- Assist with account management with end of month, invoicing and purchase orders

- Ensuring professionalism in all interactions and maintaining high standards of service

- Communicate regularly with pet owners about their pets' activities and behaviors during the day

Qualifications:

- Relevant experience in an office administrative, reception role

- Highly developed interpersonal skills and the ability to engage effectively with clients

- Strong time management and organisational skills, with the ability to prioritise, multitask, and meet deadlines independently

- High accuracy and data entry skills

- A collaborative mindset, with the ability to work independently when required

- Passion for dogs and animal care.

- Fun & Enthusiastic on Social Media content with Dogs, Cats & Dog Training

- Flexible schedule, including availability on weekends and holidays

- Available for 7pm finish Monday to Friday

- Australian Drivers License

What We Offer:

- A fun and supportive work environment with fellow animal lovers.

- Opportunities for growth and advancement within the company.

- Competitive pay and employee benefits.

- Employee discounts on services and products.

Join us in creating a joyful and safe haven for our furry friends at Country Pine Kennels & Cattery!

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📌 Receptionist & Petcare Attendant (Longford)
🏢 Bytewize
📍 Longford