Mercy Community is seeking Part-Time and Casual Support Service Workers to join our friendly and dedicated team at Loreto. In this role, you’ll make a real difference every day by delivering high-quality hospitality and support services that enhance the wellbeing of our residents.

What you’ll do

As a Support Service Worker, no two days are the same! You’ll take pride in creating a clean, comfortable, and welcoming environment for our residents through:

Kitchen & Dining:

- Assisting with the preparation, assembly, and delivery of nutritious meals
- Supporting dietary needs and preferences
- Preparing beverages and serving meals to HACCP standards
- Keeping dining areas clean, inviting, and enjoyable

Cleaning & Laundry:

- Maintaining resident rooms and shared areas to a high standard
- Conducting full cleans of vacated rooms to welcome new residents
- Delivering laundry services with care and efficiency

About you You’re a compassionate and reliable team player who takes pride in your work. You bring a positive attitude, attention to detail, and a genuine commitment to supporting others.

- Certificate III in Hospitality (or equivalent) – desirable
- Previous experience in a similar role – desirable
- Valid police check or willingness to obtain one





Why Mercy Community Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, community and residential aged care. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic advantages, such as:

- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component https://youtu.be/ff3LkF2ZzTI
- Provide you and your immediate family free, professional and confidential counselling services through our employee assistance program
- Free annual influenza and/or other vaccination reimbursements
- Benyfits – is an employee benefits program designed to help you save money on living costs
- Novated leasing options to reduce your taxable income
- Ability to cash out or purchase additional annual leave

For any queries, please contact [email protected]. We do not accept applications via email so please ensure you apply online. Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.

📌 Support Service Worker - Townsville
🏢 Mercy Community
📍 Townsville