We are seeking a proactive and customer-focused Sydney Operations Officer to join our Facilities and Security team within the Corporate Services Division. In this role, you will be responsible for the day-to-day management of Agency facilities, ensuring workplaces are safe, secure, compliant, and operationally effective. You will act as the primary point of contact for facilities-related matters, coordinating maintenance activities, managing contractors, supporting security and emergency management initiatives, and delivering high-quality workplace services that enable business success.

- Experience in facilities management, workplace operations, property services, or a related field.
- Strong knowledge of building maintenance, workplace health and safety, compliance, and security practices.
- Excellent organisational skills with the ability to manage competing priorities and respond effectively to operational issues.
- Strong stakeholder engagement and relationship management skills.
- Well-developed communication and customer service skills with a solutions-focused mindset.
- Experience coordinating contractors, service providers, maintenance programs, and service requests.
- Ability to maintain accurate records, monitor compliance, and prepare reports.
- Strong problem-solving and decision-making capability, particularly in quick-paced operational environments.




- Proficiency in Microsoft Office and systems such as ServiceNow and SAP (or similar platforms).
- A commitment to continuous improvement and delivering high-quality workplace outcomes.

​Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a Negative Vetting 1 security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

How to apply To apply for these opportunities, please submit your resume and a cover letter (1 page maximum) addressing the requirements outlined above and in the candidate pack.

This position is primarily office‑based and requires attendance in the workplace five days per week to meet operational and team requirements.

To learn more about the Agency, our employee benefits, and what our people have to say about working with us, visit our Careers page.

For queries relating to the application process, please contact the Talent Acquisition team at [email protected]. For position-specific enquiries, please refer to the contact details provided in the candidate pack.

Closing date: Wednesday 9th September 2026, 11:30pm

Salary: $90,562 - $97939 plus 15.4% superannuation, depending on skills and experience.

📌 Sydney Operations Officer (Australia)
🏢 Australian Digital Health Agency
📍 Australia