We’re looking for a friendly and adaptable Front Office All-Rounder to join our team.
This is a wide-ranging role where you’ll support our Front Office and Guest Services operations, helping create a warm and seamless experience for our guests from arrival through to departure.
What you’ll be doing
- Welcoming guests and assisting with check-ins and departures
- Responding to guest enquiries and service requests
- Assisting guests with luggage and providing porter services
- Assisting with concierge enquiries including local recommendations, bookings and guest requests
- Promoting Accor loyalty programs and upselling opportunities
- Working closely with other departments to deliver seamless guest experiences
- Completing guest records and general Front Office administration